Contact information

Contact Us

Welcome to Scripted LA.

To keep our operations streamlined and fast-moving, we do not monitor a traditional email inbox. Instead, our customer support team operates exclusively via social media to handle inquiries directly.

Got a Question?

Whether you have an inquiry about an order, shipping updates, or a potential manufacturing defect, the fastest way to get a response is to drop us a line on our official Instagram page:

👉 Direct Message Us: @scriptedla

What to Include in Your Message:

To help us resolve your issue right away, please make sure your initial DM includes:

  • Your Full Name

  • Your Order Number (e.g., #1001)

  • A clear photo/video of the issue if you are reporting a damaged or defective item.

Please note: Every hat is custom made-to-order just for you, so we cannot accept returns or exchanges for buyer's remorse or incorrect size selection. For more details, please review our Return & Refund Policy.

Our team monitors DMs daily and will get back to you as quickly as possible!